Privacy Policy

Last updated: 2026-07-02 · Effective: 2026-07-02

1. Who We Are

Pippin Plaza ("we," "us," or "our") is the developer and publisher of the mobile game Pippin Plaza: Co-op Puzzle (the "Game"), available on iOS and Android. Our contact email is support@pippinplaza.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you download and play our Game. By using the Game, you agree to this policy.

2. Information We Collect

We collect the following categories of information:

a) Information You Provide Directly

• Display name / username: The nickname you choose when setting up your player profile. This name is visible to other players in shared parties and on leaderboards.
• Party codes: 6-character codes generated when you create a multiplayer party.

b) Information Collected Automatically

• Anonymous player ID: A randomly generated device-bound identifier created by Unity Gaming Services Authentication when you opt in to the global leaderboard. This ID has no connection to your name, email, or any other identity. It is deleted when you use the "Delete My Data" function.
• Device information: A Unity-generated device identifier, device model, operating system version, and device language — collected by Unity Analytics to measure session performance and diagnose issues.
• Advertising identifier: Your device advertising ID — IDFA (iOS) or GAID (Android) — used by Unity LevelPlay and its ad partners to show and measure ads. On iOS this is accessed only with your ATT permission.
• Gameplay data: Levels played, session duration, in-game events (e.g. level completion, puzzle interactions), and co-op party activity.
• Network data: IP address used for server routing and approximate geolocation at country level.
• App diagnostics: Limited error and exception telemetry (exception type and short, scrubbed stack snippets, capped per session), sent through Unity Analytics only after you consent, to help us fix bugs.

c) Leaderboard Data

• Your display name and game scores are stored on our leaderboard database and may be visible to other players.

3. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Game and its features.
• Enable real-time multiplayer sessions and party matching.
• Display and maintain global leaderboards.
• Analyze gameplay patterns to improve level design and game balance (via Unity Analytics, only if you consent).
• Diagnose and fix bugs and technical issues (error and exception telemetry, with your consent).
• Comply with applicable legal obligations.

Pippin Plaza is free to play and supported by advertising. We show ads — including opt-in rewarded ads you choose to watch — through Unity LevelPlay (ironSource) (see Section 4). Advertising uses your device advertising identifier (IDFA on iOS, GAID on Android) to show and measure ads. On iOS this happens only if you grant permission at the App Tracking Transparency prompt; if you decline, ads are shown on a non-personalized (contextual) basis. You can change this any time — iOS: Settings → Privacy & Security → Tracking; Android: Settings → Google → Ads. If you chose "No – Play Offline" at the consent screen, we never request ATT on iOS, analytics and leaderboards stay off, and ads are always non-personalized. Unity Analytics is separate from advertising and is used only with your consent for gameplay analytics and error diagnostics.

4. Third-Party Services

We use the following third-party services that may collect or process your data. Each has its own privacy policy:

Photon Engine (Exit Games GmbH)

Provides real-time multiplayer networking. Photon processes player nicknames, party state, and network traffic to enable co-op sessions. Data is routed through Photon's global server infrastructure.

Privacy policy: Photon privacy & cookie policy

Unity Gaming Services — Leaderboards (Unity Technologies)

We use Unity Leaderboards (com.unity.services.leaderboards) to store and display competitive scores. Unity Gaming Services processes your display name and score data to power global leaderboards.

Privacy policy: unity.com/legal/privacy-policy

Unity Analytics (Unity Technologies)

Unity Technologies acts as a third-party data processor on our behalf. Unity Analytics collects technical device data and gameplay events to help us analyze game performance, diagnose errors, and improve game design. It is not used for advertising or monetization.

Unity Analytics automatically collects the following when initialized:

• Device identifiers: A Unity-generated device identifier and hardware info (device model, screen resolution, CPU/GPU) — not your advertising ID (IDFA/GAID)
• Network data: IP address used solely for country-level geolocation
• App & OS info: Operating system version, app version, and device language
• Session data: Session length, app open/close events, and error/exception reports
• Custom gameplay events: Events we define, such as level started, level completed, and party size — no personally identifying information is attached to these events

Purpose: Analytics and error reporting only. Unity Technologies processes this data as our data processor under a Data Processing Agreement and may not use it for their own independent purposes beyond what is permitted under their terms.

Your opt-out right: Unity Analytics is only initialized if you consent at first launch. If you select "No – Play Offline," the SDK is never activated and none of the above data is collected. You can withdraw consent at any time in Settings → Data & Privacy inside the Game. On iOS, if you agree, Apple's App Tracking Transparency (ATT) prompt will also ask separately for tracking permission — that permission controls personalized advertising (see below), not analytics.

Privacy policy: unity.com/legal/privacy-policy

Unity LevelPlay / ironSource (Advertising)

We use Unity LevelPlay (ironSource, a Unity company) to serve and measure advertising, including opt-in rewarded video ads. LevelPlay and its ad-network partners may process your device advertising identifier (IDFA/GAID), IP address, and ad-interaction data to deliver and measure ads. On iOS, LevelPlay accesses the IDFA only if you allow tracking at the ATT prompt; if you decline, only non-personalized (contextual) ads are shown. This is the one service with which we share an identifier used for third-party advertising.

Privacy policy: is.com/privacy-policy · Unity player privacy policy

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share information in the following limited circumstances:

• Service providers: Third-party services listed in Section 4, who process data solely to provide their services to us.
• Advertising partners: Your advertising identifier and ad-interaction data are shared with Unity LevelPlay / ironSource and their ad-network partners solely to show and measure ads (Section 4).
• Legal compliance: If required by law, regulation, court order, or governmental authority.
• Protection of rights: To protect the rights, property, or safety of Pippin Plaza, our players, or others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality obligations.

6. In-App Purchases and Payments

The current version of Pippin Plaza is free to play and contains no in-app purchases. We do not collect payment information. Future versions may introduce optional purchases, which will be processed by the respective app store (Apple App Store or Google Play) under their payment terms and privacy policies.

7. Push Notifications

The current version of Pippin Plaza does not send push notifications. If a future update introduces push notifications, we will update this policy and request your explicit permission before sending any. You will always be able to disable notifications in your device settings without affecting core game features.

8. Children's Privacy (COPPA)

Pippin Plaza is intended for players aged 13 and older. It is not directed to children under 13, is not in Apple's Kids category, and we do not knowingly collect personal information from children under 13. Because the Game shows advertising and uses advertising identifiers, it is not targeted to children.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at support@pippinplaza.com and we will promptly delete such information.

9. Data Retention

We retain your data for as long as necessary to provide the Game's services or as required by law. Leaderboard data (display name and scores) is retained while you are an active player. You may request deletion at any time (see Section 10).

10. Your Rights & Opt-Out

All Players — In-App Controls

• Withdraw analytics consent: Go to Settings → Data & Privacy → Withdraw Consent. Unity Analytics stops immediately.
• Delete all your data: Go to Settings → Data & Privacy → Delete My Data. This calls Unity's account-deletion API — deleting your anonymous player account and the player ID your leaderboard entries are tied to — stops analytics, and wipes your local data. If a leaderboard entry ever remains visible after deletion, email us and we will remove it. Or use our web deletion request form.

GDPR — European Union & EEA Residents

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion ("right to be forgotten"): Request deletion of your personal data.
• Restriction: Request that we limit how we process your data.
• Portability: Request your data in a machine-readable format.
• Object: Object to processing based on legitimate interest.
• Withdraw consent: Withdraw consent for analytics at any time without affecting your ability to play.

The legal basis for our data processing is: consent (Unity Analytics, UGS leaderboards, and personalized advertising — you opt in at first launch and, on iOS, at the ATT prompt) and legitimate interest (Photon networking — required to deliver the multiplayer service you requested — and non-personalized, contextual advertising that funds the free Game).

CCPA — California Residents

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal data we collect and how it is used.
• Request deletion of your personal data.
• Opt out of the "sale" of personal data — we do not sell your data.
• Opt out of "sharing" for cross-context behavioral advertising: decline tracking (iOS: Settings → Privacy & Security → Tracking; Android: Settings → Google → Ads) or decline the in-game consent — ads then remain non-personalized. You can also request full data deletion.
• Non-discrimination — exercising these rights will not affect your access to the Game.

COPPA — Users Under 13

We do not knowingly collect personal data from children under 13. Our consent screen requires players to actively opt in before any data is collected. If a child under 13 has provided data, a parent or guardian may contact us at support@pippinplaza.com to have it deleted immediately.

Morocco — Loi n° 09-08

Residents of Morocco are protected under Loi n° 09-08 relative to the protection of individuals with regard to the processing of personal data, supervised by the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP).

To exercise any of the above rights, contact us at support@pippinplaza.com. We will respond within 30 days.

11. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure. We encourage you to use a display name that does not reveal your real identity.

12. International Data Transfers

Our third-party service providers (Photon, Unity Gaming Services, Unity Analytics, and Unity LevelPlay / ironSource with its ad-network partners) operate internationally. Your data may be transferred to and processed in countries other than your own, including the United States and European Union member states. These transfers are subject to the privacy policies of those providers and applicable data protection agreements.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. For significant changes, we may notify you via in-app notification or push notification. Continued use of the Game after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We aim to respond to all inquiries within 30 business days.